Think back to your first day at your job. How did you feel? While you might have been confident, excited, and eager to start, you also had to learn new protocols, management styles, and adapt to the company culture. This can be overwhelming with all of the new information you are given. A good onboarding process can help you adjust quickly and smoothly. HR professionals and hiring managers are putting a top priority on making the employee experience better to attract and retain top talent. Start by taking your onboarding to the next level in order to make the employee experience more memorable and engaging. Come up with a great onboarding strategy that you can utilize for most of your new employees and you will set your new team-members up for success at your organization in no time.
“No matter what industry you work in, we are all in the people business. Regardless of how tech-savvy you may be, face-to-face meetings are still the most effective way to capture the attention of participants, engage them in the conversation, and drive productive collaboration. If we don’t continue to nurture strong and positive personal relationships with our clients and coworkers, we won’t build trust, understanding, or a sense of a shared mission – all of which are critical elements to successful partnerships and business success.” (quote by Michael Massari, Caesars Entertainment Senior Vice President of National Meetings and Events)
1. In-person Orientation
As Michael stated, face-to-face meetings are still preferred and are the most beneficial, not only with clients and customers but also with employees. Set up an in-person orientation with your new hire to go over the company structure and other necessary details, and even introduce them to upper management if possible. This will be memorable for the new employee and provide them with the opportunity to make a great first impression.
2. Buddy System
You can set up a buddy system by assigning your new hire to partner with a peer veteran or with another new hire. Both of which are effective and have their own pros and cons. Assigning your new hire with a peer veteran will be beneficial for them to learn the ropes easier. The veteran employee will be able to help them navigate the office, introduce them to other departments and team members, and set them up for success by sharing tips and tricks. Partnering two new hires together, on the other hand, can be beneficial emotionally for both of them. They would reduce stress by discussing the challenges both are facing and make them feel less alone and out of place.
Mentors are similar to a buddy system, with the difference being their seniority level. Mentors will help guide your new hires to success. A plan should be discussed with short and long-term goals set and consistent feedback should be given throughout the employee's journey to support growth. Learn more on what the best mentors do here.
Be prepared by having the responsibilities for onboarding your new hire split up appropriately. Will the hiring manager give the orientation or will HR? Will their direct manager share their job duties and responsibilities? Learn who the most effective person is for each task and communicate. Everyone needs to be on the same page so that time is utilized efficiently and efficiently.
5. Timing: Be organized and ready
Have you ever showed up to a doctors appointment and had to wait a good twenty minutes after your scheduled appointment time? It can be frustrating and set back your entire day’s plans. Be ready when the new hire arrives on their first day or for the orientation meeting. Have that folder set up and prepare their desk space ahead of time. Showing organization and punctuality will give a good impression early on and set good expectations. After all, they’ve already sold you on why they’re the best candidate for the job, now it’s your turn to sell them on why the job is the best position for them.
6. Welcome Bundle
Everyone loves to feel welcome. A “welcome bundle” is the perfect way to show you are prepared for their arrival and are welcoming them into your organization. A welcome bundle can include items that have the company's logo on them such as a notepad, pen, coffee mug, or t-shirt. Other items could be nutritious snacks, a stress ball, picture frame, or even a planner. The best welcome bundles are personalized to the new positions tasks. Did you just hire a salesperson? Including a car freshener, business card holder, or leather padfolio would be thoughtful and useful. The more creative and custom you can get, the more memorable and welcoming they will feel. For example, if they shared in an interview that they love to play golf in their spare time, you could include golf balls and a koozie with your company name on them. Not only does this make the employee happy, it’s also free marketing for your business!
7. Cost Efficient Methods
A good onboarding strategy does not need to break the bank. Put together a budget that works for your business and stick to it. An example of a cost-efficient welcoming gift could be a card that everyone in the office signs and writes a short welcome note on. Being prepared doesn’t cost money. Buying in bulk for the welcome bundle would have you saving money. Lastly, utilize tools such as an Employee Self Service Onboarding software feature, which brings me to my last suggestion.
8. Empower Your Employees with Digital Onboarding
An online HRM software like Dominion’s Onboarding product and Dominion’s Employee Self Service can be valuable tools in the hiring process. These features enable you to empower your new hires so that they are responsible for filling out their personal information online at their convenience. With a compatible integrated software like Dominion’s, you’ll be able to save money by having it all in the cloud. Our Onboarding software directly inputs the information to our Payroll and other HRM software features. With our software, your employees can create an Employee Self Service account, which then enables them to fill out their benefits in open enrollment, pull their paystubs, and request time off when needed, all on their own. This allows you to focus on your other daily tasks.
Now you have different ideas and options to include in revamping and improving your onboarding process to make that employee experience vividly effective from the start. Do you currently provide a memorable onboarding experience? Share with us! We would love to hear more tips and tricks.
Want to see what Dominion's Onboarding and Employee Self Service portal can do for your business? Request a demo below!