This blog was written by Jacob Dillon
Artificial intelligence has swept in and transformed the way the world functions. Naturally, these changes also happened in the world of HR, making people wonder: is this change going to change HR for the better or make it completely irrelevant?
‘’The answer can go both ways’’ – says Catherine Readers, an HR manager at EssayOnTime. ‘’We can either understand how AI transforms our work and use it to our benefit, or let it ruin us because we were too unaccepting and slow to see its importance.’’
Change is inevitable and necessary and still, many people fear and avoid it at all costs. Ever since AI was first introduced, all areas in life underwent profound transformation. Some of the tasks that were traditionally done by humans can now be automated. On top of it, new tasks are introduced to up our games and make the actions more successful. This is very present in every area, including HR.
More often than not, people will choose to cling to that idea that the old way is the better way. But, with awareness of the benefits AI offers and the rise of technology, the time to fully grasp the power of artificial intelligence is now. And while it might be tempting to convert to what people call neo-luddism, you should definitely know how AI shapes the HR world in the future before you do this.
The Ways AI Changes the HR World
Unlike what many still believe, AI provides us with a unique opportunity to improve HR. With or without HR, companies around the world start treating people not like unique beings, but assets that no longer demand personalized attention. They use AI to handle payroll, employ and find workers, organize appraisals, send notes and guidelines, train employees, and whatnot.
While AI might have taken over many things in the age of mass economy, the role of HR remains much needed. Our economy is moving forward and becoming more digital every day, but the diminishing personalization is becoming an issue and a reason why some fail while others prosper.
So, automation does not mean job losses or AI taking over the job of HR experts. The latest report of the McKinsey Global Institute says that the traditional practices for employment will definitely shift and change as result of AI technology, but this will also bring new and more diverse job opportunities.
If you were wondering what comes ahead, here is a short preview:
Machines will give HR an opportunity to advance its practices, which inevitably includes smarter recruitment and better talent detection. Seeking the right talent is the task and goal of every HR professional, while making the wrong choice can do more damage than one can anticipate. Thanks to AI technology, HR will be used to analyze titles, find skills, filter preferences – all with the goal to help businesses find the right candidates in a very targeted and specific audience.
What is more, AI will beat the beliefs about human bias, whether it is conscious or unconscious. People might indulge in stereotyping, but machines do not.
Improved Employee Experience
Artificial intelligence can certainly leave a mark in the process of improving employee experience. HR can use AI to identify the best workers and the best potential risers in the organization, utilize data set points to analyze qualifications and career paths, as well as help track career progression.
This in return allows for HR professionals to use their powers for talent development and improving employee experiences.
Keeping HR Human-Centered
It remains to time to show the potential of AI, but technologies were first created as humans at their very center. This makes technology a helper, not a threat. Therefore, if HR learns to use AI in the right way, this can help them create a more human-centered leadership.
What can AI do for HR leaders?
It can provide them with the tools needed to make data-driven and informed decisions, develop an insightful and precise strategies, as well as take a strategic role through the use of new data analytics and metrics. All this can go a long way in supporting innovative practices and theories in the workplace.
Ideally, HR professionals will maintain their role to empower and motivate employees and AI will support and aid their processes by humanizing and personalizing the field.
More Personalized Training
Training is a key to improving the performance of a business and AI is very likely to magically improve this in the future, too. This is the age of user-generated content, YouTube videos and micro-training and massive learning. Thanks to content platforms, video platforms and coding platforms, training will be made more and more effective thanks to AI.
Less Human Errors
Perhaps one of the biggest benefit of having technology on your side is that it helps avoid human errors. HR can definitely be performed better if helped by intelligent software and tools that beat these troubles are available even today.
The Bottom Line
When we apply artificial intelligence in HR, this is raising as many fears as it raises acceptance. But, with the fast progress AI makes in the world on every level, employees will soon begin to accept and use the power of automation. The AI market is giant and is aimed to aid HR, not by taking over job positions, but offering new ones and aiding the performance of every HR specialist. And while no one can truly determine how HR and AI will transform the future of work, it is obvious that the combo will make grand changes for everyone involved.