How Employee Self Service Will Make Your Life Easier

If you are in the HR industry, you are well aware that working with people can be difficult at times. As an HR professional you are always dealing with employees, answering their questions, reminding them to complete their tasks, reminding them to shop for their benefits during open enrollment, approving their time off requests, helping them understand their pay stub, etc, etc. This can become very daunting and time-consuming. Wouldn’t it be nice if there was a way where you could make one reminder and send it to ALL of your employees? Or a way you could communicate with them without having to deal with them in person? Or how about approving time with the click of a button? Luckily, there is. If you are not currently using an Employee Self Service application or haven’t even heard of this, then you’ve come to the right place. So what is Employee Self Service? Employee Self Service, or ESS, is a web-based application where employees can access and manage everything pertinent to their job. With ESS, employees have the ability to log into their portal and fill out all their information such as address, social security number, emergency contacts, phone number, dependents, and the like. They can also access all of their information ranging from pay stubs, to time off balances, to W-2s, and more. This can be done from anywhere, as long as the employee has a computer, tablet, or smartphone and has internet access. Need more convincing? Here are some ways ESS can make your life easier.

It Will Save You Time

Human Resources is an industry that requires a lot of paperwork. This involves typing it up, printing it, having employees fill it out, collecting it, inserting the data in your system, and filing them appropriately. Well, with ESS this will no longer be such a long and arduous process. By having an ESS system, you can upload any files to the system and have employees fill them out online and their information will automatically transfer to your payroll system. This will cancel out any need for dual entry and will allow more time for you to focus on other tasks.

24/7 Access

Because ESS is a web-based application, employees can have access to their online portal anytime, anywhere, as long as they have internet access. This means that whenever an employee has a question about their paycheck, pay stub, or any other information regarding their job, they can get the answers they need instantly. They don’t have to wait for Monday to speak with their supervisors; they can get everything they need without speaking to anyone. What’s more, employees are able to access their own information, which eliminates unnecessary processing by an HR staffer, and it also reduces the chance for human error when inputting data

Your Employees Will Be Satisfied

Since your employees will be able to access their information 24/7 using ESS, this means they will also be able to bid on open shifts, view their schedules, and request time off.  ESS also allows your employees to set their email preferences to receive updates, set reminders, and even shop for benefits. This results in reduced employee turnover, lower absenteeism, and overall happy workers.

How do I get ESS?

Employee Self Service is a feature that is usually available with most modern human resources management systems (HRMS). If you are already using an HRMS, contact your provider and ask them if they offer ESS. If your provider does not have ESS available, then it is time to shop around! Assess the needs of your company by asking your managers, supervisors, and employees what they would want from an ESS system. After you have their needs, do your research and look for the ESS that will best fit your company. If you would like to see what Dominion’s ESS has to offer, schedule a free and personalized demo today!

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