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Implementing an Employee Self Service

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Technology has become an intricate part of everyday life for nearly everyone in the modern workforce. Whether it’s something you’re passionate about or something you try in vain to resist, the fact of the matter is that every business needs to adapt to these technological advancements to stay relevant and ahead of the curve. This is especially true when it comes to Human Resource Management (HRM) technology. These days, HRM software is moving at such a fast pace, even those of us working in the industry have to maximize our efforts to stay up to date on the latest features available. Unfortunately, many organizations are underutilizing (or not utilizing at all) some products that could be saving them time and money. 

One of the most important features every business should be using is Employee Self Service (ESS). Most companies have a portal where employees can log in to view schedules or punch in and out, but there is so much more to be gained from ESS software. 

Remodel company culture 

To get the most out of an Employee Self Service software, you have to get your employees to use it. The first thing you’ll want to do when implementing an employee self-service is taking a good look at your company culture. Culture can vary from business to business, but at the very least you should make an effort to cultivate a space that promotes transparency and accessibility. Not only will this help encourage your employees to adopt the new software, but the software, in turn, helps organize and facilitate your new culture. 

Align departments 

It’s important to ensure that every department within your organization has clearly defined goals that align with each other. Part of these goals should be to adapt to your new software and make an effort to use it regularly. The best way to do this is by laying out the specific use of the software to your employees. The purpose for using the new software might be understood by one department, but another may be at a loss as to how it will help them succeed in their job. Discussing the software should be on the agenda of the next couple of interdepartmental meetings and should be brought up in your next company-wide meeting. Communication is the most important thing when it comes to aligning your company goals. 

Training your employees

Reluctancy to transition happens due to unfamiliarity, so creating comfort with new features as soon as possible is very important. The software company you are using should provide the proper educational tools such as hands-on training. You can also create company-specific refreshers for your current employees showing them how to use this new feature. 

Integrate daily activities

ESS software services offer a variety of capabilities, all of which are designed to simplify the lives of you and your employees. With this software, your company as a whole should start running smoother and more efficiently. An ESS system should tie into your other software for payroll, time and attendance, benefits administration, and more.

An ESS software should allow your employees to view 

  • Paycheck information
  • W2’s
  • Personal information 
  • Weekly schedule 
  • Document management ( handbooks and company policies, etc.) 
  • Company messaging 
  • PTO requests & balances 
  • Punching In & Out 
  • Hours Allocation 

They should be able to use this portal to sign up for benefits during your company's open enrollment. Your new hires should be able to log into their ESS profile to complete all their new hire paperwork electronically. Implementing ESS software is one way to streamline your business and save you time and energy. 

Employee Self Services helps year-round, enabling employees to view PTO balances, paychecks and update dependants so you dont have to. An Employee Self Service can make year-end easier too! Enabling employees to receive their W-2’s through their ESS portal saves employers time and money from printing and distributing them. If your business could benefit from an Employee Self Service, schedule a demo with Dominion! 


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