The software itself allows for a lot of different options, not to mention there is a lot of personal assistance I receive from Client Solutions. I don’t have to wait several days for answers, often I get answers within a few minutes. My biggest selling point though is the flexibility of Dominion’s software; you can customize and use it as you need to rather than changing the business to fit the software.
I've done payroll before, but it has been years and it was for a smaller company so coming to Shoreline and being upwards of 200 employees, Dominion's software has made payroll easy for me. The software is very user-friendly and the fact that timekeeping transfers right into payroll is ideal.
After losing our experienced payroll staff member I had to step in and do the payroll for the bank. The Clients Solutions department at Dominion has always been there for me and it is like they are right there with me on the day I process my payroll. They walked me through my first payroll and have been there for me ever since. Words cannot express my appreciation.
Our year end with Dominion went very smoothly. I called in with a couple last minute questions and received great assistance. I appreciate the fact that Dominion is always checking in with me and looking to make things better.
Griffin Pest Solutions
Griffin Pest Solutions is very excited to be a new client of Dominion Systems! We converted from [competitor] to Dominion recently, and there are two big reasons that made the decision to switch easy for us. First, Dominion is truly an integrated system that we only have to enter information into one internet-based system that interlinks Labor, HR and Payroll processing together unlike [competitor] that says is integrated but requires the user to log into different programs and transfer data.
Second, Dominion is similar to Griffin Pest Solution, in that both companies offer excellent customer service. We pride ourselves in taking care of our customers bug problems - guaranteed! You provide excellent customer service from installation and training through delivery.
Beth was the first person we met from your office, when we were introduced to your products. I was familiar with Dominion as I had used the payroll product at an employer I was with before. Emily and Monica did an amazing job with our conversion and training. We have worked with Briana and Angela since we've went live and have had excellent response from them. Your Receptionist is always pleasant and helpful when we call in and need assistance.
Keep up the good work; you've got a great company!
Dominion Systems has made doing payroll so much less time consuming than it was when I first took over. The staff is always incredibly helpful when I have a question and very prompt at getting back with me. I love the fact that we have been able to set employees up to look at their own paycheck stubs, the fact that they can be emailed to them and the fact that I can now print checks myself and take care of the adjustments that happen in life so much smoother. Thank you!
Spring Lake Wesleyan Church
We love Dominion's instant (highly customizable) reports right after payroll is submitted and we're always impressed with the way they handle any questions. Our transition was super smooth and it made my job a whole lot easier.