“Unfortunately, in the payroll industry, stress and fatigue seem to go hand-in-hand.”

— Briana Cline
“Flipping a coin to decide whether to hire someone or not is more effective than conducting an unstructured interview.”
— Tania Brammer
“ Each one of us has greatness inside of us and the potential to draw it out in the things we do.”

— Michelle Steffes

“What I find to be the biggest tripping point for teams is they confuse consensus with commitment.”
— Darryl Wahlstrom
“About 20% of all the workplaces in the U.S. are required to keep records.”

— Phil Casto
“If you have 20% of your staff as actually keeps your employees happy.”

— Paul Pennington

“First things first, you need to know whether you are a large employer or not and your FTE count.”
— Claire Manz
“Things happen to us that are out of our control. What is within our control, however, is our emotion and behavior.”
— Leslie Fiorenzo
“Client satisfaction is directly linked to employee satisfaction.”

— Karen Baldwin

A leader is great. Not because of their power, but because of their ability to empower others.

— Michelle Steffes
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“The skilled trades schools are hurting and even trying to recruit freshmen in high school; they just can’t seem to fill their classrooms because of the push for higher education.”
— Amy Marshall