Frequently Asked Questions

  • Our philosophy at AAB Payroll is to provide a simplified user experience complimented by unparalleled customer service. From the sales process to installation to everyday use, we back our modern Payroll software with the promise that, with AAB Payroll, you’ll be able to speak to a real person quickly to resolve your problem. Our clients come to us because of our product and service and stay because their lives get easier.

  • AAB Payroll handles payroll operations for one-man companies up to businesses who employ over a thousand people. We process payroll in every state for employers in a variety of industries. If you’re looking to simplify payroll and taxes for your ten-person team, or want an enterprise package for hundreds of employees, AAB Payroll is here to help.

  • We care about providing the best product backed by the best service, period. AAB Payroll lets you speak to a real person based on how you communicate best. With options to chat, call, or email, AAB Payroll caters to your needs so you can get the quick and personal customer service you deserve. Our dedicated client solutions team brings personality and a familiar voice to every phone call. We average a 25 second response time on our live chat and a two-minute maximum call hold, so you never have to wait long to get the help you need.

  • Our clients save hours every week due to our integrated payroll platform. Dual data entry becomes a thing of the past, as does worrying about tax compliance and pay stub deductions. Plus, with our Employee Self Service, your employees can handle their own questions, such as requesting time off and checking pay stubs, without burdening your team.

  • AAB Payroll is a cloud-based payroll platform, which means we offer our clients a fully integrated experience. Of course, our customers can pick and choose what products they want. So if you’re not ready to let go of your favorite ATS, timekeeping, performance management, or other HR product, there’s a good chance we can accommodate you.

  • The best time to switch payroll providers is typically the first day of a new quarter. If you switch on a new quarter, you’ll lessen the need for historical payroll data which will speed up the implementation process. If you’re ready to explore a new payroll provider, request a free demo to get started!

  • AAB Payroll is a fully integrated system. We offer a single solution that is in sync with every aspect of our software and a team of knowledgeable payroll professionals. AAB Payroll is easy to use, ahead of the curve, and educated on employee laws, tax compliance, and much more.

HERE’S WHAT’S IN IT FOR YOU:

  • Single sign-on platform

  • All-in-one cloud-based solution 

  • Customizable payroll package

  • Knowledgeable and accessible customer service

  • Robust Employee Self Service portal 

  • Painless software integration

  • Mobile-friendly interface