Say one of your managers fires an elderly employee who then files a formal complaint stating he was a subject of age discrimination. No matter how much we may want to believe everybody under our employment is treated fairly and honestly, at the end of the day conducting internal investigations is a necessary occurrence in the workplace. Letting complaints go uninvestigated can lead to lawsuits that could cost your company thousands (or even millions) of dollars. However, simply conducting the investigation isn’t enough. There are a few key components your investigations must observe: They must be prompt, thorough and impartial. Complying with these standards will build morale amongst your employees and create a bridge of trust between them and your company’s HR professionals.

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