Posts tagged Customer Service
4 Ways Quality Customer Service can Improve Your Business
4 Ways Quality Customer Service can Improve Your Business

With the dawn of the internet, customers have unlimited access to information and are thus more educated than ever. Because of this, our businesses have to compete even more to get the attention of our target audiences. Competition is no longer against that other like-business down the road. With easy shipping costs and cloud-based software, we have to compete with companies around the world. Whether your business is B2B or B2C, you’ve likely had to evolve with the times by developing a better product and increasing the reach of your target audience. These are both excellent (and necessary) practices, but this globally competitive market has demanded an increase in a third area of business that has previously been acceptable to overlook: customer service.

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Human Resources, BusinessGuest UserCustomer Service, Revenue, Retention, Branding, Brand Enhancement, Brand LoyaltyComment
4 Features Your Payroll Provider Should Offer
4 Features Your Payroll Provider Should Offer

As you may already know, there are many different types of payroll processing: ranging from in-house to outsourcing, to even using a CPA. You’ve probably have heard of many different payroll service companies, but do you know exactly what they do and what they offer? Just like their name suggests, payroll companies ensure that employees are paid on time and that all of the employers stay compliant. Obviously, payroll is more than just writing checks, and a good payroll company will offer more than just that. Depending on the size of the company and the software’s capabilities, there are a variety of different things that payroll companies do for their customers.

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Business, Human Resources, PayrollGuest Userpayroll, paperless payroll, Payroll Software, Payroll Taxes, Payroll Compliance, payroll software, Payroll service, payroll features, online payroll, Michigan Payroll, Employee Self Service, ess, employee portal, Customer Service, timekeeping service, Time and Attendance Demo, Time Off, Time and Attendance, Time Card Authorization, time tracking, Time & Attendance, Timekeeping, timekeeping software, online timekeeping, hrms, HR, HR Software, HR Technology, HRM Software, HR Files, Onboarding, Employee Onboarding, Applicant Tracking System, Applicant Tracking Software, Applicant Tracking, Leave Management, PTO, unlimited pto, Mandating PTO, Paid Time Off, Unpaid Time Off, Tax ComplianceComment
How to Build Long-Term Customer Relationships
How to Build Long-Term Customer Relationships

As a new or business owner, you are probably eager to gain as many clients as possible to bring in business. While gaining new customers is a great accomplishment in itself, it’s equally important to maintain healthy and lasting relationships with those customers to keep your business thriving. Help develop and sustain your client relationships with these 5 tips:

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BusinessMarketing TeamBusiness, Small Business, New Business, Customer ServiceComment
How to Use Social Media as as Customer Service Tool

Everyday is filled with new experiences, whether they are pleasant, unpleasant, memorable, or easy to forget you are likely to communicate these experiences at some point or another. Lucky for us, it is now easier than ever to share our individual experiences with all of our peers simultaneously. Welcome to the wonderful world of social networking! Platforms like Twitter and Facebook have allowed us to share every thought that comes to mind without hesitation.

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BusinessMarketing TeamCustomer Service, Social MediaComment